Case Study - Anthropic API Documentation Assessment
Comprehensive evaluation of Anthropic’s developer documentation using a systematic, framework-first approach. Delivered insights on usability, discoverability, and reliability to improve developer experience at scale.
- Client
- Anthropic
- Year
- Service
- Developer Documentation Assessment
The Challenge
Anthropic’s API documentation supports developers working with high-impact AI systems.
For developer adoption, documentation must be discoverable, accurate, and recovery-friendly.
But like many fast-moving AI companies, Anthropic faces the challenge of keeping documentation aligned with evolving APIs and developer needs:
- Onboarding can stall if the time-to-first-call path is unclear.
- Incident recovery is slowed without well-documented troubleshooting flows.
- Feature adoption lags if discovery patterns are inconsistent.
What I Did
- API Documentation
- Developer Experience
- Usability Testing
- Systematic Assessment
- Applied the Framework-First DX (FFDX) methodology to structure the assessment.
- Ran three drills — time-to-first-call, incident recovery, and feature discovery — to simulate real developer usage.
- Evaluated clarity and structure, highlighting both strengths and opportunities.
- Benchmarked against industry norms, identifying improvement areas that increase developer trust and speed.
- Key developer workflows tested
- 3Key developer workflows tested
- Primary source verification
- 100%Primary source verification
- Assessment turnaround
- Hours not weeksAssessment turnaround
- Quarterly methodology fit
- RepeatableQuarterly methodology fit
Results
- Produced a systematic assessment report tailored for Anthropic’s hiring and product documentation teams.
- Delivered actionable, prioritized recommendations across onboarding, troubleshooting, and discoverability.
- Established a repeatable quarterly process for tracking documentation improvements over time.
- Demonstrated the business value of systematic doc assessments as part of developer experience strategy.
Portfolio Artifacts
Title: Anthropic API Documentation Assessment — Developer Experience Analysis & Strategic Recommendations
Access: Full client-facing document.
Provenance: Authored by Philip GeLinas (Vectorworx). Compiled Aug 2025.
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